Our Customer Experience & Support roles include:
Our team provides skilled professionals who deliver exceptional service, strengthen customer relationships, and ensure every interaction reflects the quality of your brand.
Customer Support Specialists
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Respond to inquiries via phone, email, or chat
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Resolve issues and escalate complex cases
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Assist with orders, billing, and account updates
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Maintain customer interaction records
Helpdesk Teams
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Handle technical support requests
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Troubleshoot system or software issues
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Provide guided assistance to users
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Maintain FAQs and knowledge bases
Call Center Agents
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Manage inbound and outbound calls
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Conduct customer surveys and feedback collection
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Handle complaints and escalations
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Support sales and upselling activities
Reservation Agents:
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Process and confirm bookings or appointments
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Manage schedule changes and availability
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Provide support for booking inquiries
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Ensure accurate reservation records
Customer Success Managers
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Guide customers through onboarding processes
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Monitor product adoption and engagement
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Track satisfaction and retention metrics
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Provide regular account reviews
Build Your Customer Support Team in the Philippines
The Philippines is globally recognized for world-class customer service. Whether you need full contact center operations or specialized support roles, outsourcing ensures cost savings and exceptional customer experience.
We’ll handle everything—from recruiting outstanding support professionals to providing managed facilities and handling HR and compliance.
Focus on your customers, while we take care of the rest.
Looking for something more specific?
We'll Find the Right Match for You
Our recruitment team taps into a strong, extensive network to source the very best Filipino talent. If you don’t see the role you’re looking for listed here, we’ve got you covered. Simply click the button below and share your requirements.